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ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE Freshfalsabzi.com, Missed Call Service or mobile application INDICATES user is in AGREEMENT with RSND Retail LLP for ALL THE TERMS AND CONDITIONS MENTIONED henceforth. User is requested to READ terms and conditions CAREFULLY BEFORE PROCEEDING FURTHER.

User is the person, group of person, company, trust, society, legal entity, legal personality or anyone who visits website, mobile app or gives missed call or places order with FreshFalSabzi (venture of RSND Retail LLP) via phone or website or mobile application or browse through website www.FreshFalSabzi.com.

FreshFalSabzi (venture of RSND Retail LLP) reserves the right to add, alter, change, modify or delete any of these terms and conditions at any time without prior information. The altered terms and conditions becomes binding on the user since the moment same are unloaded on the website www.FreshFalSabzi.com.

FreshFalSabzi (venture of RSND Retail LLP) is in trade of fresh fruits and vegetables and delivers the order qua same to home (user’s desired address) directly.

Apart from the trading and delivering order goods to home, FreshFalSabzi (venture of RSND Retail LLP) provides option to its users to upload various recipes related to the products traded by FreshFalSabzi (venture of RSND Retail LLP). Since these recipes are uploaded by the user so FreshFalSabzi.com takes no responsibility in case any copyright infringement takes place due to user uploaded content and FreshFalSabzi (venture of RSND Retail LLP). It is further categorically declared FreshFalSabzi (venture of RSND Retail LLP) has no role whatsoever to play in case of any violation as we at FreshFalSabzi (venture of RSND Retail LLP) does not promote any kind of upload or content which is in violation of law of land. It is presumed and binding upon the user to not to upload any content which is in violation of intellectual property rights as per law prevalent in INDIA at the time of uploading any content including words, picture, videos or ETC..

That any user who gives missed call/call for order on any number published/used by FreshFalSabzi.com, consents to receive, accept calls and messages or any after communication from RSND Retail LLP for Promotion and Telemarketing Purposes within a week.

If a customer do not wish to receive any communication from FreshFalSabzi, please SMS "NO OFFERS" to 9599297771.

FreshFalSabzi (venture of RSND Retail LLP) accept orders on all seven days and user will receive the delivery next day from date of order placement, as we at FreshFalSabzi (venture of RSND Retail LLP) procure the fresh produce from the procurement centre and deliver it straight to user.

There is Minimum Order value of Rs.249. There are no delivery charges on an order worth Rs. 249 or above. In case the In special cases, if permitted, order value is less then Rs. 249/- , Rs. 40 as shipping charges shall be charged from user.

FreshFalSabzi (venture of RSND Retail LLP) updates the prices on daily basis and the price displayed at our website www.FreshFalSabzi.com, at the time of placement of order by user he/she/it will be charged as per the price listed at the website www.FreshFalSabzi.com.

In the event, though there are remote possibilities, of wrong invoice generation due to any reason, in case it happens FreshFalSabzi (venture of RSND Retail LLP) reserve its right to again raise the correct invoice at the revised amount and same shall be paid by user.

At times it is difficult to weigh certain vegetables or fruits exactly as per the order or desired quantity of user, hence the delivery might be with five percent variation on both higher or lower side of exact ordered quantity, user are hereby under takes to pay to FreshFalSabzi (venture of RSND Retail LLP) as per the final invoice. We at FreshFalSabzi (venture of RSND Retail LLP) understands and our endeavour is to always deliver in exact quantity in consonance with quantity ordered but every time it’s not possible but FreshFalSabzi (venture of RSND Retail LLP) guarantee the fair deal and weight to all its users.   FreshFalSabzi (venture of RSND Retail LLP) further assures its users that at no instance delivery weights/quantity vary dramatically from what quantity ordered by user.

If some product is not available or is not of good quality, the same item will not be delivered and will be adjusted accordingly in the invoice; all rights in this regards are reserved with FreshFalSabzi (venture of RSND Retail LLP).

Images of Fruits & Vegetables present in the website are for demonstration purpose and may not resemble exactly in size, colour, weight, contrast etc; though we assure our best to maintain the best quality in product, which is being our foremost commitment to the customer.

All orders placed before 11 PM in the Night will be delivered next day or as per delivery date chosen.

Return Policy:

We strive to deliver the best quality produce at all times. However, in an unfortunate circumstance that a particular product is not acceptable to user, following is what can be done.

Order once placed cannot be cancelled. Items if found in undesirable condition will be returned with the consent of authorised /designated person of FreshFalSabzi (venture of RSND Retail LLP) and in turn the user will be issued credit points equivalent to that amount of invoice. These credit points can be adjusted against next purchase of same user, credit note is non-transferable.

Payment once made by the user in any circumstance shall not be redeemed / refunded by FreshFalSabzi (venture of RSND Retail LLP).

If user decides to return the goods at the time of delivery and user opted for COD, user with telephonic consent of Authorised / designated person by FreshFalSabzi (venture of RSND Retail LLP) may reduce the invoice value by the equivalent amount of returned goods.

In case user paid via online payment option FreshFalSabzi.com will issue credit points of the equivalent amount as invoiced same can be adjust at the time of next purchase by user with FreshFalSabzi (venture of RSND Retail LLP).

Once the order has been delivered at the user’s desired address (mentioned at the time of order placement with FreshFalSabzi (venture of RSND Retail LLP), and accepted by any person present at the user’s desired address, the goods so accepted/delivered cannot be returned to FreshFalSabzi (venture of RSND Retail LLP) and the amount invoiced for the order shall not be refunded. The user of this website ensures that he/she has entered a correct billing and shipping address from which the dues he/she owes to FreshFalSabzi (venture of RSND Retail LLP) will be recoverable in full. In case the above mentioned condition is not true then he/she authorises FreshFalSabzi (venture of RSND Retail LLP) to take appropriate legal action against him/her in whichever way FreshFalSabzi (venture of RSND Retail LLP) deems fit. 

No disputes regarding the quality or quantity of goods delivered to user shall be entertained by FreshFalSabzi (venture of RSND Retail LLP) once order is delivered and accepted by the user. Once delivery is accepted transaction stands completed and deemed to be the full satisfaction of the user.

FreshFalSabzi (venture of RSND Retail LLP) assures its best and sincere efforts for the delivery of ordered goods within the time slots chosen by the user. The user of the website deems to understand and will not hold FreshFalSabzi (venture of RSND Retail LLP) responsible for any delays in the delivery of the order placed.

The Courts at Delhi shall have exclusive jurisdiction in case of any dispute arising out of this agreement.

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